As one of Europe’s leading insurance companies, ACE offers solutions to customers around the world. ACE, and their architect MCM, chose us following a tender process because we offer the level of service and expertise needed to meet ACE’s requirements.
The brief was to refresh the client-facing areas across five floors – including business lounges, meeting rooms, trading floors and the main reception. The busy office was occupied for the duration of the installation so flexibility was vital.
Because the entire delivery schedule and installation had to be completed out-of-hours – during evenings and weekends – this was a technically complicated project.
The key to success was our ability to be infinitely flexible and highly responsive. To avoid causing any disruption to the employees occupying the office, we spread the installation over seven phases.
The furniture solutions selected were clean, fresh and light. High naughtone Viv bar stools gave a relaxed and informal look to the coffee stations while Swedese Happy chairs added a splash of colour to the reception area. Bene Parcs sofas allowed breakout areas to be informal but still suitable for private meetings.
The result was a collection of stunning client-facing areas that met the brief and were installed on time, to budget and with no disruption to the day-to-day running of the business.
Because the furniture was sourced from 12 different manufacturers, delivery and lead times were closely managed by our project team. Our capability to store furniture that arrived before its allotted installation time meant the schedule was not affected. We also offer a Day2 service so the client can come to us with any follow-up requirements.
Our experience in delivering challenging jobs and our project management capabilities meant that this complicated installation was seamlessly executed. The client was so delighted with the finished project that we have since provided furniture solutions for the ACE office in Paris.